Contact
We’re a small team and we read every message. Whether it’s a question before you buy or help with an order, we’re glad to hear from you.
Orders & support: support@yukisleep.com
Everything else: hello@yukisleep.com
Support hours
Monday–Friday, 9:00–17:00 CET. We reply within one business day.
Before you write about an order
To help us help you faster, please include:
- Your order number;
- A short description of the issue;
- Clear photos, if something arrived damaged or incorrect.
Returns & the 100-Night Trial
Not quite right? You have 100 nights to decide. Email support@yukisleep.com with your order number and we’ll take it from there. See our Return & Refund Policy for the full details.