YUKI
Cookie Policy
Quiet by design. The detail behind the bedding — how it's made, how to care for it, and how to reach us.
Last updated: 31 July 2026
This Cookie Policy explains how Yuki Sleep uses cookies and similar technologies (such as pixels and tags) when you visit yukisleep.com ("Website"). Yuki Sleep is a trading name of MKT Group (VOF), registered in the Netherlands, Chamber of Commerce (KvK) no. 42114579 ("we," "our," or "us"). This Policy forms part of our Privacy Policy.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the website work properly, remember your preferences, and understand how visitors use the site. Similar technologies, such as tracking pixels, work in comparable ways and are covered by this Policy as well.
Types of cookies we use
Strictly necessary cookies
These enable core functions of the Website: navigating pages, keeping items in your shopping cart, completing checkout, and processing payments securely. They are set by Shopify, the platform our Website runs on, and cannot be switched off because the Website cannot function without them.
Functional cookies
These remember choices you make, such as your region, currency, and preferences, so you do not have to set them again on your next visit.
Analytics cookies
We use Google Analytics to understand how visitors use our Website: which pages are viewed, how long visitors stay, and how they arrived on our site. This helps us improve the Website and our Products.
Advertising cookies
We use the Meta Pixel (Facebook and Instagram) and Google Ads tags to measure how well our campaigns perform, limit how often you see a particular ad, and show you relevant ads on other websites and apps. Meta and Google may use this information in accordance with their own privacy policies.
Email marketing cookies
We use Klaviyo to send our emails. Klaviyo may place cookies to recognise you when you return to our Website and to measure whether our emails are opened and clicked. We only send marketing emails with your consent; see our Privacy Policy for details.
Managing your cookie preferences
You can accept or decline non-essential cookies via the cookie banner shown when you first visit our Website, and you can change your preferences at any time via the cookie settings link on our Website.
You can also disable cookies in your browser settings, though this may affect how the Website works or limit personalised features. If you delete all cookies, your preferences will reset and you will need to set them again on each device or browser.
Opting out of targeted advertising
You can opt out of targeted third-party advertising via Your Ad Choices (Digital Advertising Alliance), the Network Advertising Initiative, and Your Online Choices (UK and Europe). You can also manage ad preferences directly in your Facebook ad settings and Google ad settings.
If you are a resident of a US state with an opt-out right for targeted advertising (such as California), you can also opt out as described in our Privacy Policy. We honour Global Privacy Control (GPC) signals where required.
Need help?
Email us at support@yukisleep.com or use our Contact page.
Support hours: Monday to Friday, 9:00-17:00 CET.
We reply within one business day.
Questions
A few things to know.
Orders placed before 4pm ship the same business day. Delivery takes 2–4 business days, free on every order. Everything arrives plastic-free — a paper box and a cotton bag.
Sleep on it for 30 nights. If it doesn't sleep cooler and calmer than the plastic you had, send it back — free returns, full refund. Washed bedding included.
Machine wash cool on a gentle cycle and skip the softener — lyocell softens on its own, wash after wash. Line dry or tumble low. No ironing needed.
A silk-soft fibre spun from FSC-certified eucalyptus in a closed loop that recovers about 99% of its solvent. It wicks roughly 50% more moisture than cotton, so it sleeps cool and dry. OEKO-TEX® 100 certified, plastic-free to the packaging.
YUKI — Contact
Still need a hand?
Message us and a real person replies within 24 hours, Mon–Fri.